FAQ
Frequently Asked Questions
Straight answers on availability, installation, speeds, support and pricing.
What this covers
- Availability: coverage depends on fiber routes, wireless line of sight and local partnerships — check your address to find out.
- Pricing: most tiers are quoted per service area because infrastructure cost varies by address.
- Installation: fiber installs typically schedule within 7-10 business days of serviceability confirmation.
- Support: technical support is handled by staff who work on the network itself.
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